What makes an AI receptionist useful?

An enquiry usually contains a decision: what a service costs, whether a suitable time is available, or whether the business can help. A useful receptionist needs the business's actual information and a clear route to a person when the answer is uncertain.

ViziGrow connects those conversations with your approved service list, prices and opening hours. Its reply checks are designed to reject unsupported answers and escalate the conversation. You can inspect the thread and reply yourself in the inbox.

  • Replies to service enquiries on WhatsApp and your website.
  • Hindi and English conversations using the information you provide.
  • Lead capture, prioritisation and a shared conversation history.
  • Recorded enquiries and handover to your team for follow-up.

An example: the enquiry after closing time

Illustrative example: a prospective customer asks what time you close. The assistant answers using your approved opening hours, and the enquiry is recorded in your inbox. A request for a specific appointment can then be handled by your team.

If the request needs an exception, a price you have not supplied or a decision only you can make, the conversation should come to your team. Automation is most useful when routine requests move forward and unusual ones arrive with context.

Keep your number and your team in the workflow

Connect your own WhatsApp Business account through the official WhatsApp Business Platform. Account eligibility and connection steps depend on your setup. Check your existing number and provider arrangements during onboarding rather than assuming every number can connect immediately.

Add the services, prices, working hours and answers you want the receptionist to use. Test common questions and handoffs before enabling customer-facing activity. Your team can take over a chat, and outbound messaging follows the configured permissions and channel rules.

Follow the conversation back to discovery

The receptionist is one part of ViziGrow. The same product includes Google profile work and a business landing page, so you can review how people find you alongside what happens to their enquiries.

Compare answered enquiries, recorded leads and conversations requiring intervention. Those measures help you improve your service information and staffing, as well as judge whether automation is saving useful time.

Pricing and next steps

ViziGrow Growth is ₹2,499/month per business location. Pay ₹2,499 total upfront for your first 2 months, then ₹2,499/month from month three. Standard onboarding and GST are included. Review the current pricing and included features, including separately quoted custom websites and any applicable channel charges.

Use the Google Maps guide to understand local discovery. Our modelled playbooks explain example workflows and their assumptions. You can preview your own setup before activating it.

Frequently asked questions

Can the receptionist answer in Hindi?

ViziGrow supports Hindi and English enquiries. Give it accurate services, prices and business information, and test the questions your customers commonly ask.

Can my team take over a WhatsApp conversation?

Yes. The shared inbox lets your team inspect conversations and take over when a customer needs a person.

Does it replace every receptionist task?

No. It handles routine enquiries using your approved business information. Exceptions, sensitive questions and decisions outside its business information need a human response.